Ordering

All your queries answered regarding ordering.

Do I really need a water test before buying a system?

Yes. Every home’s water is different, and a test shows exactly what’s in yours. That’s why AYH offers a free in-home water test, so we can match you with the system (CrystalCore Pro, CrystalCore, or Core) that best supports your family’s health.

Can I add or remove items from my cart?

Yes, you can modify your cart until you confirm your order.

Do I need an account to place an order?

While not mandatory, creating an account allows you to track your order history, manage saved parts lists, and enjoy faster checkout in the future.

Product

All your queries answered regarding products.

What contaminants can a water filtration system remove?

💧Core (Reverse Osmosis): Removes heavy metals, fluoride, chlorine, PFAS, pesticides, and more.

💧CrystalCore (Alkaline Mineral): Neutralizes chlorine & toxins, while adding 70+ essential minerals.

💧CrystalCore Pro (Alkaline + Hydrogen): Everything above, plus the benefits of molecular hydrogen.

How often should filters be replaced?

Most filters last 12 - 14 months depending on usage. With AYH’s USA-assembled, world-class parts, maintenance is simple, and your system is built for long-term performance.

Do you offer product warranties?

Warranty information varies depending on the specific product. Warranty details are usually included on the product page or packaging.

What are the health benefits of hydrogen-rich water?

Backed by 1,300+ peer-reviewed studies, hydrogen-rich water may:

💧Reduce oxidative stress and inflammation

💧Support energy, focus, and athletic recovery

💧Improve digestion and metabolism

💧Promote youthful, hydrated skin

Is hydrogen water safe to drink daily?

Absolutely. Hydrogen water is clinically supported and completely safe for daily use. With the CrystalCore Pro, you can enjoy consistent, fresh hydrogen water everyday.

How long does hydrogen stay dissolved in water?

Hydrogen naturally escapes within 1–2 hours. That’s why the CrystalCore Pro produces hydrogen water fresh on demand so you always drink it at full strength.

Can I make hydrogen water at home?

Yes! With the CrystalCore Pro, you don’t need tablets, bottled imports, or disposable cans. You get fresh hydrogen water, instantly and sustainably, right from your tap.

How difficult is it to install a AYH Wellness system?

All AYH Wellness systems are designed for easy installation and come with a free professional installation. Most homeowners can have their system running the same day.

Do I need a professional installer?

While our systems are built for simple DIY installation, we offer free professional installation in select areas for peace of mind.

How long does installation take?

Most installations take under 1 hour. 

Will the drinking system fit under my sink?

Yes, our drinking systems are designed to be compact and space-efficient, fitting comfortably under most standard sinks or utility areas without disrupting your kitchen layout.

What if I need help after installation?

Our support team is always here for you. From live troubleshooting to filter replacement reminders, AYH ensures you’re never left on your own.

Payment

All your queries answered regarding payments.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, etc.), debit cards, and some online payment methods (e.g. PayPal).

Is my payment information secure?

Yes, we use secure encryption technology to protect your payment information.